Frequently Asked Questions

We believe every woman is always in motion — even when she stands still, something inside her moves forward. We don't design for performance, but for presence: for the woman who lives motion as a way of being, not as an exercise. If you'd like to step deeper into this world, you'll find it in full on our About Us page.

We make every effort to reply as soon as possible, on business days. If your question concerns an order, include the order number so we can help you faster.

Yes. Transactions are handled through secure payment providers, and your full card details are not stored by us.

Our garments are designed for a sculpted, second-skin feel that adapts to your movement. If you prefer a looser fit, choose one size up.

For the woman who doesn't wait to become "enough" before she starts to live. Who practises wholeness through movement, every day, and finds her strength there. It has nothing to do with age, body type or fitness level — it has to do with a way of being.

Because that's where the idea was born. Kinisi and Areti aren't words we chose because they sound beautiful — they're concepts rooted in ancient Greek thought that describe exactly what we want to express. Keeping them in their own language is the most honest way to honour where they come from.

It comes from the Greek word Kinisi (motion). For us, motion isn't moving from one place to another — it's the way you become, every day, a little more yourself. That idea lives behind every garment we design.

Choose the products you want, add them to your cart, and complete your order at checkout. You'll be asked for your shipping details and a payment method. Once you receive the confirmation email, your order has been registered.

No. All fabrics are carefully tested to provide full coverage and security, even during intense movement.

In select regions, yes. You can choose an express option at checkout where available for faster delivery.

Every product comes with a size guide on its page. If you're between two sizes or unsure, write to us at info@qinetiko.com with your height and how you like your fit — we'll help you get it right the first time.

Through a focus on longevity, responsible material choices, strict quality control, and decisions that reduce overconsumption. Durability is an act of sustainability.

We accept secure card payments and other available methods displayed at checkout.

Within Greece, shipping costs €3.90 and delivery takes 1–3 business days. For shipments outside Greece there are three options (Express, Standard, Hellenic Post) with different times and costs. You'll find all the details on our Shipping page, and the exact cost for your destination always appears at checkout before payment.

For orders outside the European Union, any taxes or duties imposed by the destination country are your responsibility and are not included in the price. We recommend checking in advance with your country's customs office, so nothing takes you by surprise.

Return costs are borne by the buyer. We recommend using a tracked service, so your parcel reaches us safely.

Once we've received and inspected your return, we'll let you know whether it's been approved. If approved, the refund is issued to your original payment method within 14 days. Your bank may need a little extra time to post it.

They are the two ideas the whole of Qinetiko rests on. Kinisi (motion) is how you become — the way the possible within you turns real, every day. Areti (virtue) is toward what — the direction you give your motion through your daily choices: intention, generosity, acceptance, grace. One tells you how you move; the other, toward what.

Write to us at info@qinetiko.com or call us at +30 2651 313 330. You'll reach a real person — and we'd rather solve your question ourselves than leave you wondering.

We accept credit and debit cards (Visa, Mastercard). All payments are processed through secure systems.

Our garments are designed for a sculpted, second-skin feel that adapts to your movement. If you prefer a looser fit, choose one size up.

We don't build our difference on promises of "better technology." We build it on a Greek philosophy of movement and an obsessive attention to the quality of the making. For us, quality isn't an end in itself — it's the means by which a garment gives a woman a sense of presence, not merely performance.

Our heart and our first market is Greece, but we ship internationally to selected countries. Wherever you are, the garment you receive carries the same philosophy and the same care.

Qinetiko is designed in Greece, with attention to detail and respect for the woman who will wear the garment. For questions about specific fabrics or the composition of a product, write to us at info@qinetiko.com and we'll gladly help.

Yes, as long as it hasn't been dispatched yet. You have a 24-hour window from the moment you place the order, and as long as you haven't received the email with the tracking number, the order can be cancelled or changed. Write to us as soon as possible at info@qinetiko.com. Once the tracking number has been sent, the order is considered dispatched — from then on, the returns process applies.

You'll receive a confirmation email right after completing your order. If you can't find it, check your spam folder, and if it's still missing, write to us — we'll look into it right away.

You'll find the care instructions on the label of each product. As a general rule, activewear fabrics last best with a cold wash and air drying — that way they keep their colour, shape and stretch for longer.

We ship internationally, to selected countries. Availability for your country appears at checkout. If you can't find your country, write to us — we'll be glad to help.

Yes. Once your order has been dispatched, you'll receive an email with your tracking number, so you can follow your parcel's journey all the way to your door.

If your order has not yet been shipped, you can contact us as soon as possible and we will see what can be done.

You have 14 days from receipt to request a return. The item must be unworn, with its tags and in its original packaging. You'll find all the details on our Returns & Refunds page.

Write to us first at info@qinetiko.com and we'll send you instructions on how and where to send your parcel. We ask that you contact us before sending anything back — items returned without arranging it beforehand cannot be accepted.

Contact us immediately. If the item is defective, damaged or incorrect, we'll take care of it, and in these cases the costs are ours. That's how we believe it should be.

The fastest way to get what you want is to return the original item and, once the return is accepted, place a new order for the one you'd like.